Larimer County Job Opening

ALL LARIMER COUNTY POSITIONS REQUIRE A COMPLETED

LARIMER COUNTY EMPLOYMENT APPLICATION

(EITHER ONLINE OR HARD COPY)

 

APPLICATIONS MUST BE SUBMITTED TO THE

LARIMER COUNTY HUMAN RESOURCES DEPARTMENT

BY 5:00PM (MST) ON THE CLOSING/APPLICATION DEADLINE DATE.

                                                     

                      POSITION TITLE:   DEPARTMENT SPECIALIST I –

                                                         LIMITED-TERM POSITION WITH BENEFITS

                 POSITION NUMBER:   WFC.1811

                          DEPARTMENT:   WORKFORCE CENTER

                 STARTING SALARY:   $14.26 PER HOUR

     APPLICATION DEADLINE:   10/29/2009

 

 

TO BE CONSIDERED FOR THIS POSITION, A COMPLETED LARIMER COUNTY EMPLOYMENT APPLICATION, ALONG WITH A RESUME AND COVER LETTER, MUST BE SUBMITTED TO THE LARIMER COUNTY HUMAN RESOURCES DEPARTMENT BY 5:00 P.M. ON THE CLOSING DATE.

A front-line fulltime (40 hr/wk) position in the Fort Collins Workforce Center, responsible for providing welcoming and respectful customer service in a fast-paced, high-customer volume, human service environment.  Must be able to respond to multiple demands with professionalism, friendliness, and efficiency.  A high level of computer proficiency and experience providing technical assistance to all diverse customers is required. This position requires a high level of physical activity to assist customers with multiple types of office equipment. Bilingual (English/Spanish) verbal and written skills are preferred.

 

ESSENTIAL FUNCTIONS:  The following statements are illustrative of the essential functions of the job and do not include other nonessential or peripheral duties that may be required.  The organization retains the right to modify or change the duties or essential functions of the job at any time.

·         Perform customer service duties for the department on a regular basis; interpret County/departmental polices, rules, and regulations in response to inquiries; conduct necessary research; route inquiries appropriately for more complex matters and interpretation issues.

·         Accept and process plans, specifications, forms, reports, legal documents, applications, or similar materials in accordance with legal and procedural requirements; ensure information is complete and in accordance with legal and procedural requirements; approve or deny services based on documentation and program requirements.

·         Receive telephone calls and determine which calls can be handled personally and which should be referred; respond to a variety of informational and situational requests frequently requiring additional research.

·         Compose and prepare replies to a wide variety of communications when information is factual in nature or involves matters of established policies, procedures, or standard practices; prepare original correspondence in response to customer and agency inquiries.

·         Enter data into and maintain computer systems or databases; proof data entry and correct errors; run standard and ad hoc reports as required; may act as computer liaison with other agencies and departments. 

·         Establish and maintain office filing systems, files, and records; assemble information upon request; develop and maintain related forms and documents.

·         Schedule work orders, service calls, and other activities for departmental employees; maintain activity and work logs; may dispatch other employees on a regular or emergency basis.

·         Calculate, collect, and process application, service, filing, and work order fees; maintain records and reconcile related accounts.

·         Administer non-complex administrative programs for the department.  Act as main informational contact.  Ensure appropriate procedures are followed; make adjustments to procedures as required and reviewed by supervisor.

·         Perform secretarial type duties as required including reception, typing, filing, mail processing, and similar type work.

 

OTHER DUTIES:

·         Assist with training and work monitoring of new hires, temporary workers, and other department/division administrative employees.

·         Perform other duties as appropriate or necessary for performance of the job.

 

KNOWLEDGE OF:

·         Operation of standard office equipment including fax machines, copiers, and computers.

·         Routine software and business applications including, but not limited to, word processing, spreadsheets, presentation software, and databases. 

·         Modern office practices and procedures.

·         Accounting calculations including interest, percentage, decimals, and fractions.

·         English language, proper grammar, punctuation, and spelling in verbal and written communication; current business letter writing techniques and methods. 

 

ABILITY TO:

·         Establish and maintain effective working relationships with other County employees, representatives of other agencies and organizations, and members of the community.

·         Communicate clearly and concisely, both verbally and in writing.

·         Read and comprehend department and County rules, regulations, policies, and standard operating procedures.

·         Stand, twist, sit, bend, walk, reach, lift up to 10 lbs without assistance and up to 30 lbs. with assistance, move in tight spaces, use a variety of computer mouse and keyboards styles, and read desk computer monitors from a standing position.

·         Interpret and apply a variety of organizational policies and procedures.

·         Perform duties independently, without close supervision.

·         Provide professional customer service to clients and public.

·         Maintain sensitive and confidential information.

·         Follow written and verbal instructions.

·         Organize material and present information clearly and concisely in verbal and written form.

·         Perform typing functions within required words per minute.

 

EXPERIENCE AND EDUCATION:  Any combination of Experience, Education, and/or Licenses/Certifications that would likely provide the required knowledge and abilities is qualifying.

Experience:

·         Two years of experience in a directly related clerical or secretarial field or in the performance of similar duties and responsibilities.

 

 

Education:

·         High School diploma or GED required supplemented by additional secretarial or office administration coursework.

 

 

 

S:\Job Postings\WORKFORCE\2009\DeptSpecI.WFC.1811.docx